Terms of service

1. Overview

Welcome to House of Daily. The terms “we,” “us,” and “our” refer to House of Daily. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.

By accessing our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service and our applicable policies, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.

If you do not agree to these terms, please do not use our website or services.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and not to engage in any activity that may damage, disrupt, misuse, or interfere with our website, services, or other customers.

You must not use our website to engage in fraudulent activities, transmit malicious software, or violate any applicable law or regulation.

3. Products and Product Information

House of Daily offers everyday essentials, including kitchen products, utensils, home accessories, electronic accessories, digital cameras, wireless chargers, and other lifestyle products.

We make reasonable efforts to display accurate product descriptions, images, specifications, dimensions, prices, and availability. However, actual product colours, packaging, appearance, or minor details may vary due to photography, display settings, manufacturer updates, or supplier packaging changes.

Customers are responsible for reviewing product specifications, compatibility requirements, dimensions, and instructions before placing an order.

We do not guarantee that every product will meet individual preferences or expectations beyond its stated description and applicable legal requirements.

4. Product Availability and Pricing

All products are subject to availability. We reserve the right to modify product descriptions, prices, promotional offers, and availability where necessary, subject to applicable law.

The price applicable to your purchase will be the price displayed at checkout when you place your order.

If a pricing error, stock discrepancy, or other material listing error is identified after an order is placed, we may contact you to resolve the issue. Any cancellation or refund will be handled in accordance with applicable law.

We will not unreasonably refuse to honour a valid order solely because of an internal pricing or inventory issue where applicable law requires otherwise.

5. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or dispatched.

We may need to review or cancel an order in circumstances such as suspected fraud, payment failure, product unavailability, or an incorrect listing, subject to applicable law.

If an order is cancelled after payment has been received, any refund due will be processed through the applicable payment method or another lawful method.

Please ensure that your contact details, delivery address, and order information are accurate before completing checkout.

6. Payments

Payments must be completed using the payment methods made available on our website.

You agree to provide accurate billing information and authorise the applicable payment provider to process your transaction.

We may use third-party payment gateways to facilitate transactions. Payment processing may be subject to the relevant provider's terms and policies.

House of Daily does not intentionally store complete payment card details on its own systems.

7. Shipping and Delivery

We may work with third-party suppliers, fulfilment partners, and courier companies to process and deliver your orders.

Delivery estimates displayed on our website are indicative and may vary due to courier delays, supplier availability, weather, operational disruptions, or circumstances beyond our reasonable control.

We will make reasonable efforts to communicate material delivery updates where appropriate.

Customers must provide a complete and accurate shipping address and accessible contact information. Additional delivery attempts, address corrections, or reshipping arrangements may be subject to the applicable shipping policy and applicable law.

Nothing in these terms excludes our obligations regarding delivery, refunds, or remedies where required by law.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our separate Return and Refund Policy.

As a general policy, we do not accept returns for change of mind, personal preference, or incorrect product selection, except where otherwise stated or required by applicable law.

If you receive a damaged, defective, incorrect, or materially misdescribed product, please contact us at info@houseofdaily.in with your order details and supporting photographs or videos.

We will review the matter and provide an appropriate remedy in accordance with our policies and applicable law.

Nothing in these terms limits any mandatory consumer rights.

9. Product Warranty and Electronic Products

Some products may be covered by a manufacturer's or seller's warranty, where expressly stated on the relevant product page or accompanying documentation.

Customers should review the applicable warranty terms, coverage period, exclusions, and claim procedure before purchasing electronic products or accessories.

Unless expressly stated, House of Daily does not represent that every product carries a separate manufacturer warranty.

Nothing in this clause excludes any statutory rights or remedies available to customers under applicable law.

10. Promotions and Discount Codes

Promotional offers, discount codes, and special pricing may be subject to additional conditions, eligibility requirements, and validity periods.

Unless otherwise stated, promotions cannot be exchanged for cash or combined with other offers.

We reserve the right to correct promotional errors, investigate suspected misuse, and discontinue promotions where permitted by applicable law.

11. Intellectual Property

All content on our website, including our brand name, logos, text, graphics, product descriptions, website design, and other original materials, is owned by or licensed to House of Daily or the relevant rights holder.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without prior written permission, except as permitted by applicable law.

Third-party brand names, trademarks, and product images remain the property of their respective owners.

12. User Submissions and Feedback

If you submit reviews, feedback, suggestions, or other content to us, you confirm that the content is lawful and does not infringe the rights of others.

You grant us permission to use such feedback for legitimate business purposes, subject to applicable law and your privacy rights.

We may moderate or remove unlawful, misleading, abusive, or otherwise inappropriate submissions where permitted by law.

13. Third-Party Services and Links

Our website may use third-party services for payments, analytics, marketing, order fulfilment, and delivery.

External websites and services are governed by their own terms and privacy policies. We are not responsible for the independent practices of third parties, except to the extent responsibility cannot be excluded under applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, House of Daily will not be liable for indirect or consequential losses arising from the use of our website or services where such exclusion is legally permitted.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded or limited.

Customers retain all mandatory rights and remedies available under applicable consumer protection laws.

15. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or services in a manner that unlawfully harms House of Daily or other parties.

Any liability arising from your unlawful use of our website will be determined in accordance with applicable law. Nothing in this clause requires you to waive any statutory consumer rights.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and share personal information in connection with orders, deliveries, customer support, and website operations.

Please review our Privacy Policy before placing an order.

17. Suspension or Termination

We may restrict or suspend access to our website where reasonably necessary to address fraud, security risks, unlawful activity, or material violations of these terms, subject to applicable law.

Termination or suspension will not remove any rights or obligations that accrued before the relevant action.

18. Governing Law and Disputes

These Terms of Service are governed by the laws of India, subject to applicable conflict-of-law principles and mandatory consumer protection laws.

Disputes will be addressed through the appropriate legal process and competent forums under applicable law. Nothing in these terms prevents a consumer from exercising a statutory right to approach a competent consumer authority or forum.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business operations, website features, services, or legal requirements.

The revised version will be published on this page with an updated “Last Updated” date. Continued use of our website after an update will be subject to applicable law and any required notice or consent.