Refund policy

At House of Daily, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Window

We offer a 7-day return window, which means you have 7 days from the date of receiving your order to request a return.

2. Return Eligibility

To be eligible for a return, your item must:

Be in the same condition as received.
Be unworn, unused, and undamaged.
Have all original tags attached.
Be returned in its original packaging.
Be accompanied by proof of purchase or an order confirmation.

Returns must be requested and approved by our team before the item is shipped back. Items returned without prior approval will not be accepted.

3. How to Request a Return

To initiate a return, please email us at info@houseofdaily.in with your order number, the reason for the return, and relevant photographs if the item is damaged or defective.

Once your return request is reviewed and approved, we will provide the return instructions and, where applicable, a return shipping label.

Please do not send any item back before receiving return approval and instructions from our team.

4. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us promptly at info@houseofdaily.in.

Please include your order number, a description of the issue, and clear photographs of the item and its packaging. We will review the issue and work with you to provide an appropriate resolution.

5. Non-Returnable Items Policy

At House of Daily, we carefully select everyday essentials to offer our customers convenience, quality, and value.

Due to the nature of our products and our fulfilment process, we generally do not accept returns or exchanges for change of mind, incorrect product selection, or personal preference, unless otherwise required by applicable law.

This policy applies to products including, but not limited to:

Kitchen Essentials: Kitchen tools, utensils, storage containers, and other household accessories.
Home and Daily-Use Products: Household utilities, organisers, and everyday essentials.
Electronic Accessories: Wireless chargers, charging accessories, and related electronic products.
Digital Gadgets: Digital cameras and other electronic devices.
Other Products: Any additional products specifically marked as non-returnable on their product pages.

6. Damaged, Defective, or Incorrect Products

Your satisfaction matters to us. If you receive a product that is damaged, defective, or different from the item you ordered, please contact us at info@houseofdaily.in promptly after delivery, along with your order number and clear photographs or videos showing the issue.

We will review your claim and determine an appropriate resolution in accordance with our policy and applicable consumer protection laws.

7. Before Placing Your Order

We encourage customers to carefully review the product description, specifications, dimensions, compatibility, and images before completing their purchase.

By placing an order, you acknowledge that returns for change of mind or personal preference are generally not accepted, subject to applicable law.

For assistance, please contact us at info@houseofdaily.in.

Thank you for shopping with House of Daily.

8. Refunds

Once we receive and inspect your returned item, we will notify you by email whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 to 12 business days. The time taken for the funds to appear in your account may vary depending on your bank, payment provider, or card issuer.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@houseofdaily.in.

9. Return Shipping Charges

Return shipping arrangements and charges will be communicated when your return request is approved. If your item is damaged, defective, or incorrect, please contact us so we can determine the appropriate resolution in accordance with applicable law.

10. International Orders

For orders shipped to the European Union, eligible consumers may have a statutory right to cancel or return their purchase within 14 days of receiving the goods, subject to applicable law and any lawful exceptions.

Where statutory cancellation rights apply, they take precedence over any conflicting provision in this policy.